Shipping & Delivery
North Pole Post letters are shipped from Adelaide, Australia with our postal carrier Australia Post. Both international and domestic orders come with tracking.
The times below are for delivery only, processing of your order can take 5 to 10 business days for personalised items. Due to COVID-19 there are delays with shipping to all international locations. Also contact us if you live in a country we don't currently deliver to and we can chat!
Free standard shipping on orders over $120 within Australia.
|Delivery Option||Time (approximately)||Cost ($AUD)|
|Australian Standard Delivery (Order by December 1st)||5 -8 business days||Free for letters, some tags & recipes / $7 for all other products|
|Australian Express Delivery (Order by December 14th||3 - 4 business days (though can often arrive quicker)||$4.50 for letters, some tags & recipes / $9.50 for all other products|
|UK and Ireland (Order by November 4th)||Tracked - 12 to 18 business days / Express - 8 to 12 business days||$23 for tracked / $38 for express|
|United States & Canada (Order by November 4th)||Tracked - 12 to 18 business days/ Express - 8 to 12 business days||$19 for tracked / $34 for express|
|Europe (Order by October 31st)||Tracked - 15 to 20 business days / Express - 10 to 15 business days||$24 for tracked / $39 for express|
|New Zealand (Order by Novemeber 11th)||Tracked - 12 to 15 business days / Express - 6 to 10 business days||$13 for tracked / $28 for express|
Please note all orders will be dispatched from Adelaide, Australia. Check your country of origin for custom charges that may apply.