Shipping & Delivery

** EXPRESS POST IS NOW RECOMMENDED FOR EASTER ORDERS ** 

North Pole Post letters are shipped from Adelaide, Australia with our postal carrier Australia Post. Both international and domestic orders come with tracking.

Please note, within Australia:

  • Free tracked letter postage and express letter postage ($4.95) is only delivered every second day by Australia Post to letterboxes.
  • Parcel post ($9.50) and express parcel post ($10.95) is delivered every day. Please visit this link for Australia Post delivery times to your location.

The times below are for delivery only, processing of your order can take 10 to 20 business days for personalised items. Also contact us if you live in a country we don't currently deliver to and we can chat!

Free standard shipping on orders over $135 within Australia.

Delivery Option Time (approximately) Cost ($AUD)
Australian Standard Delivery (cut off March 16th) Free postage 7 to 10 business days/ Parcel Post is 5 -10 business days Free* for letters, some tags, tokens & recipes / Parcel Post is $9.50 for all other products
Australian Express Delivery (cut off March 21st) 3 to 4 business days (though can often arrive quicker) $4.95 for letters, some tags, tokens & recipes / $9.95 for all other products
UK and Ireland (cut off March 6th) Standard - 11 to 14 business days/ Express - 6 to 10 business days $25 for standard / $40 for express
United States & Canada (cut off March 8th) Standard - 11 to 14 business days/ Express - 6 to 10 business days $20 for standard / $35 for express
Europe (cut off March 1st) Standard - 11 to 14 business days / Express - 7 to 12 business days $24 for standard / $39 for express
New Zealand (cut off March 8th) Tracked - 12 to 15 business days / Express - 6 to 10 business days $14 for standard / $29 for express
Middle East (cut off Feb 16th) Standard - 10 to 25 business days $30 for standard

Please note all orders will be dispatched from Adelaide, Australia. Check your country of origin for custom charges that may apply.