Shipping & Delivery
North Pole Post letters are shipped from Adelaide, Australia with our postal carrier Australia Post. Both international and domestic orders come with tracking.
The times below are for delivery only, processing of your order can take up to 10 business days for personalised items. Due to COVID-19 there are delays with shipping to all international locations. Also contact us if you live in a country we don't currently deliver to and we can chat!
Free standard shipping on orders over $120 within Australia.
| Delivery Option | Time (approximately) | Cost ($AUD) |
| Australian Standard Delivery | 5 -8 business days | Free for letters, some tags & recipes / $7 for all other products |
| Australian Express Delivery | 3 - 4 business days (though can often arrive quicker) | $4.50 for letters, some tags & recipes / $9.50 for all other products |
| UK and Ireland | Tracked - 12 to 18 business days / Express - 8 to 12 business days | $23 for tracked / $38 for express |
| United States & Canada | Tracked - 12 to 18 business days/ Express - 8 to 12 business days | $19 for tracked / $34 for express |
| Europe | Tracked - 15 to 20 business days / Express - 10 to 15 business days | $24 for tracked / $39 for express |
| New Zealand | Tracked - 12 to 15 business days / Express - 6 to 10 business days | $13 for tracked / $28 for express |
Please note all orders will be dispatched from Adelaide, Australia. Check your country of origin for custom charges that may apply.