Shipping & Delivery
North Pole Post letters are shipped from Adelaide, Australia with our postal carrier Australia Post. Both international and domestic orders come with tracking.
The times below are for delivery only, processing of your order can take 10 to 20 business days for personalised items. Also contact us if you live in a country we don't currently deliver to and we can chat!
Free standard shipping on orders over $135 within Australia.
| Delivery Option | Time (approximately) | Cost ($AUD) |
| Australian Standard Delivery (cut off Dec 4th) | 5 -8 business days | Free* for letters, some tags, tokens & recipes / $8 for all other products |
| Australian Express Delivery (cut off Dec 11th) | 3 - 4 business days (though can often arrive quicker) | $4.95 for letters, some tags, tokens & recipes / $9.95 for all other products |
| UK and Ireland (cut off for standard post Nov 8th & express Nov 15th) | Tracked - 11 to 14 business days/ Express - 6 to 10 business days | $25 for tracked / $40 for express |
| United States & Canada (cut off for standard post Nov 8th & express Nov 15th) | Standard - 11 to 14 business days/ Express - 6 to 10 business days | $20 for tracked / $35 for express |
| Europe (cut off for standard post Nov 8th & express Nov 13th) | Tracked - 11 to 14 business days / Express - 7 to 12 business days | $24 for tracked / $39 for express |
| New Zealand (cut off for standard post Nov 8th & express Nov 13th) | Tracked - 12 to 15 business days / Express - 6 to 10 business days | $14 for tracked / $29 for express |
| Middle East (cut off for standard post Oct 30th - no express available) | Standard - 10 to 20 business days | $30 for tracked |
Please note all orders will be dispatched from Adelaide, Australia. Check your country of origin for custom charges that may apply.