I have purchased Santa letters from Jana a few times and was devastated when I realised I had missed the cut off date. Jana was so amazing and helped me with my order. I was blown away by her customer service. The letters are stunning and magical. Will definitely be purchasing again.

Head elf Jana is impressive with her products and service. We have ordered letters from Santa for years and it brings so much delight to my daughters even when they come of age!

I purchase these letters each and every year for my two boys, and they are the perfect addition to Christmas morning. Personally addressed in the most stunning packaging, each letter includes details unique to each child, making the letters feel like they are really from Santa himself. The attention to detail is phenomenal, you can feel the love and magic bursting from each package.

For years now, Christmas morning in our home starts with something truly magical – a personalised letter from Santa. My 9-year-old lights up every time he sees it, and honestly, so do I! These letters have become such a treasured tradition, filled with beautiful details that make them feel so real. The quality is incredible – every letter is a keepsake we’ll cherish forever.

And Jana? Absolute legend. She’s so lovely to deal with and makes the whole process seamless year after year. I cannot recommend these enough if you want to add that extra sprinkle of magic to your child’s Christmas morning. It’s pure joy in an envelope!

I truly cannot thank you for your beautiful Father Christmas letters. The magic you’ve created will be embedded in so many people memories of Christmas, and will lay the foundation of future Christmases to come. Thank you, for the ever inspiring spirit of Christmas you’ve managed to capture and reference in your products.

Absolutely incredible! The minute this product was released, I knew my family had to have it! Jana always goes above and beyond and her finishes and attention to detail are just flawless! The first thing my son does in the morning is pick a tile to put in the calendar. I would highly recommend this product and I know it will forever hold a special place in our family home.

I’ve been purchasing the Letter Writing Kit for the past 4 years, and it has become one of our most cherished holiday traditions. As soon as Halloween is over, my girls start asking when their kit will arrive—they know the magic of Christmas is just around the corner!

This kit does so much more than just build excitement for the season. It encourages their letter-writing skills and inspires them to think beyond just the things they want, fostering thoughtfulness and gratitude.

My absolute favorite moment every year is watching them whisper “I believe” as they call in the magic to send their letters off to the North Pole. It’s pure holiday magic that fills our home with joy and wonder.

I can’t recommend this kit enough—it’s an unforgettable experience that keeps the spirit of Christmas alive in the most beautiful way! 🎄✉️✨

The Gingerbread House Christmas Countdown is an absolute delight! It has become the centerpiece of our mantel, sitting in prime position for everyone to admire. Every morning, it’s the first thing my girls run to—they can’t wait to change the numbers.

The craftsmanship is stunning—it truly looks like it was handmade by the elves in Santa’s workshop. The details are so magical and festive, adding a cozy Christmas charm to our home.

This countdown has brought so much excitement and joy to our holiday season. Highly recommend for any family looking to make magical memories! 🎄❤️

Each year my daughter loves receiving a letter from Santa, and it’s become a family tradition to read together on Christmas morning and previous years letters on Christmas Eve. The letters have added more magic and delight. With beautiful words and illustrations, high quality printing for the letter and envelope I highly recommend. Jana always makes sure the letter is perfect and I’ll keep ordering for Christmas and Easter to make the day extra special!

I've bought Santa letters and many other magic products from Jana over past few years and they are beyond words. So thoughtful, so caring, so magical. It's so wonderful to have such special and magical gifts available to gift children and make such special memories. Each item and letter is so carefully thought of and create with heart behind it. Everything has a special meaning behind it all. Love this company.

These Santa letters truly bring so much magic to Christmas time and make it extra special for our kids. This is my fourth year ordering Santa letters from Jana, and I continue to be blown away. The design and packaging are beautiful and unique in comparison to other Santa letters on the market, and each year Santa writes about something new (rather than a copy paste from the previous year) so it always feels current and authentic. Our Elf on the Shelf brings our letters with him on Dec 1st and it’s such a joy every time. We look forward to many more Santa letters in the years to come🎅🏻🎄

I wanted to express my deepest gratitude for the incredible Christmas letters you’ve crafted for my two daughters over the past four years. Every single one has been nothing short of magical, and it has become one of our family’s most cherished holiday traditions.

The thoughtfulness and care you pour into each letter shines through, and it’s clear that you truly understand the wonder of the Christmas season. The personalised details, enchanting stories, and festive touches make every letter feel so special, and they’ve created lasting memories for our family.

Thank you again for all the heart and creativity you put into your work. We’re already looking forward to this year’s magical delivery from the North Pole Post Co.!

Such a beautiful, high quality piece that brings a touch of magic and anticipation in lead up to Christmas. Jana provided brilliant customer service when I didn’t receive my confirmation email. She responded to me really quickly and kept me updated on the progress of the order. I highly recommend North Pole Post Co!

This product is stunning. The details, the quality is above all.

Jana has done it again! This is the 4th year running we have used the classic Santa letter, we order for other families in the street too for authenticity and to help add to the community christmas spirit. Thanks for being part of the magic Jana!