Shipping & Delivery
North Pole Post orders are shipped from Adelaide, Australia with our postal carrier Australia Post. Both international and domestic orders come with tracking.
Please note, within Australia:
- Free tracked letter postage and express letter postage ($4.95) is only delivered every second day by Australia Post to letterboxes.
- Parcel post ($9.50) and express parcel post ($10.95) is delivered every day. Please visit this link for Australia Post delivery times to your location.
The times below are for delivery only, processing of your order can take 10 to 20 business days for personalised items. Also contact us if you live in a country we don't currently deliver to and we can chat!
Free standard shipping on orders over $135 within Australia.
| Delivery Option | Time (approximately) | Cost ($AUD) |
| Australian Standard Delivery | Free postage 7 to 10 business days/ Parcel Post is 5 -10 business days | Free* for letters, some tags, tokens & recipes / Parcel Post is $9.50 for all other products |
| Australian Express Delivery | 3 to 4 business days (though can often arrive quicker) | $4.95 for letters, some tags, tokens & recipes / $9.95 for all other products |
| UK and Ireland | Standard - 11 to 14 business days/ Express - 6 to 10 business days | $25 for standard / $40 for express |
| United States & Canada | Standard - 11 to 14 business days/ Express - 6 to 10 business days | $20 for standard / $35 for express |
| Europe | Standard - 11 to 14 business days / Express - 7 to 12 business days | $24 for standard / $39 for express |
| New Zealand | Tracked - 12 to 15 business days / Express - 6 to 10 business days | $14 for standard / $29 for express |
| Middle East | Standard - 10 to 25 business days | $30 for standard |
Please note all orders will be dispatched from Adelaide, Australia. Check your country of origin for custom charges that may apply.